Location: Questions & Answers

Is it safe for me to enter my credit card details on your site?

Without a doubt! All information entered into our site will remain completely protected as in any face-to-face purchase. We at Health and Beauty and Dead-sea-cosmetics-shop.com make a big effort and importance to securing the personal information of our customers. To this end we use the most the advanced security system.
Dead-sea-cosmetics-shop.com uses, among other privacy protection measures, the most secure electronic trade protocol in the world, SSL.


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How can I pay for my order?
There are several options: 1. Via credit card ( Visa, MasterCard, American Express, Diners Club ) 2. Payment via PayPal®, a free and secure online payment service
How can I receive information about a particular product?
Once you have located the product you wish to purchase, you can click on the name of the product or its picture. This will take you directly to the product page. On this page you can find the description of the product.
Why do I need to provide my personal details and password?
In order to place an order and receive information about special sales and new products, you need to enter your personal details together with you password. They will serve us as your identification, and allows you to received instant updates regarding the status of your order. The password insures that any information sent by your at the time of your order will remain private. After entering your..
How will my credit card be charged?
Your card will be charged only after the credit card company approves the transaction.
How will I know that my ordered has been received?
As soon as you have completed your order we will send you an email message with the order information (order number, price and amount) to the email account you provided with your order. You will also see when your credit card has been charged.
How do I return a defective product?
You may return the defective product within 30 days of its receipt, dependent upon the return of the product to the company in its original packaging intact and in its entirety without damage or any flaw excluding minimal use to discover the defect. You will be refunded the full amount of shipping costs. For additional information, please read Conditions of Use.